Wednesday, January 27, 2010

So You Bought a Lemon: What Do You Do Now?

By: Ryan Frank

Even some new cars roll off assembly lines loaded with defects.
While some can be easily fixed, others become consistent
problems. If you bought a lemon, you should be aware that most
U.S. jurisdictions have a lemon law of some type. The process
may not be fast or easy, and most require extensive
documentation for everything related to your vehicle. The ordeal
may prove frustrating, but nothing compared to being stranded
with a new car.




You'll probably cry lemon before your vehicle really qualifies
for a manufacturer buyout, though. A balky heater, strange
rattling or a malfunctioning CD player don't put you in the
lemon category.




Brakes that don't work, malfunctioning gears, not enough drive
to hit highway speeds, or a car that doesn't start in cold
weather could mean a real lemon. If the car can't be fixed, you
just may have yourself a case.


What Qualifies as a Lemon?

Any persistent defect that substantially impairs the use, value
or safety of a vehicle can make a lemon. If your substantial
defect can't be fixed in 4 attempts, you've got a lemon. If your
car is at the dealer for 30 days and still can't be fixed, you
better be prepared to stand in the lemon-aid line.

Attempt to Fix the Problem

Before you can qualify for most state lemon laws, the
manufacturer must first be given an opportunity to repair the
vehicle and it must still be under warranty. If you bought a
vehicle from a private party and the vehicle is under warranty,
you are still covered by lemon laws.

Check the Lemon Laws of Your State

The lemon laws in each state work differently. Find out more
about California lemon law rules. Note how many times you've
attempted to fix the problem, as each state has different
requirements. Document every detail of the problem.

Most Cases are Successful

Some companies may make the process a hassle, but most will give
you a new vehicle if necessary. Few lemon cases require an
attorney. A car maker wants your next business, so in most cases
they are willing to negotiate for your satisfaction. Make your
case and be persistent.

About the author:
Ryan Frank is an avid writer and blogger living in San Diego,
CA.